To initiate an instant on-demand remote support session, click Start Now, or click Schedule to conduct a session at another time. Dan Moren walks you through the process of setting it up.Use your iPad as a second screen with SidecarStep 2: Initiate a remote support session or set up a device for unattended access. If you want to both view and control the remote Mac with Screen Sharing, open System Preferences on the target Mac, click Sharing, then select the Remote Management checkbox.Setting up your Mac for remote file access can be handy when you need to retrieve an errant file while on the road. Note: For increased security in macOS 10.14 or later, Screen Sharing gives you view-only access when you use the kickstart command-line tool to enable Remote Management on a Mac.That being said, if you're running a system that hasn't moved up to Mojave or its successors yet, then you'll still be able to use the software. If they live halfway across the country there's no need to pay them a visit: you can access their computer remotely, control it and troubleshoot the issue from your living room.There are a few different ways in which you can get remote access, either from another Mac, from your iPad, iPhone, or even a Windows PC.Apple historically had a program that handled remote access, called Back to my Mac, but this was discontinued when Mojave launched in 2018. Alternatively you may need to access files and apps on your Mac via your iPad.Another scenario is when you're called upon to help a family member or friend fix a problem with their Mac. On a Mac: On up Jump Desktop and click File -> Import and import the RDP file.If you've got more than one Mac - perhaps one in the office and one at home - you may find yourself needing to access something you were doing on one Mac on the other.All they need to do is click on Accept. You will see a message that your computer is waiting for a response from that user while that user will see a notification that asks them if they want to share their screen. Enter the Apple ID of the person who's screen you want to access in the box beside Connect To: If you have entered their details in your Contacts app then when you start typing their name it may appear in Blue text, in which case click on that contact. (Find it by pressing Command + Space and then start typing Screen Sharing).Enter the phrase that you will find below the Computer Name section of the Sharing System Preferences page. Now on the Mac you want to access the screen from, press Command + Space and start typing Screen Sharing to open that app. On the Mac whose screen you want to access remotely, open System Preferences. This probably isn't a method you would stand for long periods of time.You and the user who's screen you are accessing will also be able to hear each other.If you want a slightly less laggy way to share screen, and you are both on the same network, you can adjust your setting for Sharing in System Preferences and connect to the other screen. If they choose Control my screen you will then have access.Expect there to be some lag.
Click on Options beside iCloud Drive. How to use Cloud DriveYou can access all your files on all your devices if you store them in iCloud Drive and you can do this automatically if you agree to have your Desktop & Documents Folder stored in iCloud. You can close apps, move windows and more. Apple gives you 5GB of storage for free, but that figure will be eaten up in seconds. However, there are a few disadvantages.First up, using iCloud Drive inevitably means paying Apple. It also means you can save space on your Mac as everything can be stored in the cloud. In fact, you could log on to iCloud on any computer - including a Windows PC - and access your iCloud Drive via the web browser.ICloud Drive is a great way to sync all your Apple devices so that you can access everything you need wherever you are. Now all you need to do is make sure that everything you are working on is either saved to your Desktop, your Documents folder, or in the case of Apple apps (such as Pages), saved to the folder associated with that app.With your Desktop & Documents Folder stored in iCloud everything you need should be accessible from any Mac or iOS device that you have logged on to with your Apple ID. When enabled this allows users to access your Mac via SSH and SFTP. How to use Remote LoginAnother feature built into macOS is the setting for Remote Login. This probably isn't a problem as Apple's servers are unlikely to go down, but should you lose access to your Apple ID account you might end up facing a bit of a crisis if you can't recover your files. We find that we avoid working on the wrong version if we open a file from the Finder rather than using Recent Documents within an app.You should also note that your iCloud Drive can't be backed up. This can mean that we confuse iCloud with two versions of the same document. Although before you know it you'll probably be increasing that to 200GB for £2.49/$2.99, or 2TB for £6.99/$9.99 a month (but at least you can share this figure with your family).Another issue is that it's possible for things to get a bit out of sync, especially if you leave documents open on one Mac while you work on them on another. You can also access it via your iPad and iPhone if you install the Chrome Remote app.You'll need to have a Google account. How to use Google Chrome Remote DesktopThis is another option, and it's also free.Chrome Remote Desktop enables you to remotely access your Mac from a Chrome web browser on any computer. This should create the connection. Under the Remote Login pane to the right of the box you'll see a message appear under the now green button, which gives you the address your remote friend requires to access your device.Now, on the remote computer your colleague needs to open a Terminal window and enter the SSH command followed by the details you've given them. Rimage prism plus software for macIt costs £74.99/$79.99, and you can download it from the Mac App Store.We won't go into a lot of detail about setting up Remote Desktop as if you are just looking for a means to access your second Mac remotely then it would probably be overkill. How to use Apple Remote DesktopAnother way to access another Mac is using Apple Remote Desktop, although this app is mainly aimed at enterprise clients as it allows the management of multiple computers.Apple Remote Desktop makes it possible to install and configure apps, helping remote users and creating detailed reports, it's ideal for education use too. Use your iPad as a second screen with SidecarIf you need to remotely access your Mac from only a very short distance away (say less than 10 feet) then the new Sidecar feature in macOS Catalina will allow your iPad to become an extra display or control surface.It's easy to set up and you can find out all you need to know in How to use your iPad as a second screen on Mac. Now, log into the corresponding Remote app on an iPad or another Mac.We have a more detailed guide to setting up Google Chrome Remote Desktop in a separate article. Install Chrome Remote Desktop software to your Mac. Find Chrome Remote Desktop on the Chrome Webstore. Set Up For Remote Access Mac OS X FromWhen screen sharing in particular this can be frustrating.)You will need a 300 Kbps (or faster) bi-directional (up/down) Internet connection. (Activating UPnP or NAT-PMP isn't vital but without it connections will be significantly slower. Often the best solution is to call or email your ISP's support people, or hit Google. Some ISPs enable this out of the box. How to use Back to my MacBack to my Mac was an app in macOS (or Mac OS X) prior to Mojave that allowed you to access your other Macs remotely.You can still use if if you are running a version of Mac OS X from Lion to High Sierra.You'll also require a router that supports Universal Plug and Play (UPnP) or NAT Port Mapping (NAT-PMP).
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